Frequently Asked Questions
Where are you located?
We are located in the Dunn-Loring Metro section of Merrifield. Once you're here, you have a few parking options. You can park in the metered spots right in front of our front door, in the Harris Teeter parking lot for up to 2 hours for free or in Retail Garage B indefinitely without charge. Access to retail garage B is off of Prosperity Road. Should you come via metro, just take the Dunn-Loring stop, exit the metro and take a right at Starbucks. We're just a few stores down.
What is your refund policy?
Tattoo services and deposits are non-refundable. All body jewelry and piercing services are final sale and cannot be returned or refunded. Most of our jewelry is guaranteed by the maker and can be repaired in circumstances where a stone is lost, a pin is broken, or other defect occurs. By making a purchase, you acknowledge and agree to this policy.
What do you use to pierce?
We use single use sterile needles.
Can I see my artwork before my appointment?
We do not send artwork in advance. Your design will be ready for you when you arrive at your appointment, and there will be time built in to make any minor adjustments.